Recover the billable hours
your firm has been leaving on the table.
Solo and small law firms lose 30–40% of an attorney’s week to non-billable work — intake triage, document drafting, lead follow-up, after-hours callbacks, case-status comms. Quillwright maps it, builds the automations that absorb it, and stays on as the firm’s dedicated AI person under a monthly retainer.
- 2–10 attorney firms
- PI · Family · Criminal · Plaintiff-side
- Month-to-month retainer
Recovered this week
12.5 hrs
attributed intake · drafting · follow-up
- Intake triage3.5 hrs
- Document drafting4.0 hrs
- Lead follow-up2.5 hrs
- After-hours coverage2.5 hrs
A weekly artifact each of your attorneys gets in their inbox — what the firm’s automation absorbed, and where the recovered time went.
What we sell
Recovered billable time — not technology.
We don’t sell you a platform, a license, or another place where your data lives. We sell the hours your attorneys would otherwise spend on work that pays $0/hr. The tools behind it are invisible by design — they are the plumbing, and you should be arguing a motion when they run.
How it’s tuned
Built to your case mix, your voice, your jurisdiction.
The five workflows we ship first are the same on every firm — intake, drafting, lead follow-up, after-hours intake, case-status updates — but the prompts, the routing, the templates, and the regulatory posture are written specifically to your practice. Nothing is copy-pasted from another client’s file.
The five workflows we build
The five automations that pay for themselves first.
Every firm starts with a different shape. These five builds are where we almost always start, in our experience across PI, family, criminal, and plaintiff-side practices.
Auto-booked 9:15am consult · SMS confirmation sent
Every new enquiry is read, scored, and routed to the right attorney the moment it lands — by matter type, jurisdiction, and the urgency signals that actually predict case value.
“Pursuant to negotiations between counsel…”
Engagement letters, retainer packets, and demand letters draft themselves from your prior work product. You arrive at review with a five-minute sign-off — not an hour of hunt-and-peck.
“You mentioned surgery was still pending — has the date moved?”
A long-silent lead list becomes a reactivation sequence. Each touch is tuned to the original enquiry and the matter type, with a clear handoff back to a human when interest returns.
“Voicemail transcribed · callback scheduled for 8:30am”
A missed call between 5pm and 9am becomes a recovered consultation the next morning — answered by an AI that knows your intake script, escalates true emergencies, and leaves a written record you can act on.
“Discovery closes 8/30 — your deposition is set for 9/12.”
Existing clients get the proactive status update that earns referrals — a short, plain-English note on where the matter stands and what’s next, drafted from the case file, no paralegal hours required.
The work that pays $0/hr
The work that pays $0/hr is the work that still gets done.
In a typical small practice, thirty to forty percent of an attorney’s week is non-billable — call-backs, intake triage, document assembly, lead follow-up. None of it is hard work. All of it is work an AI stack, tuned to the firm, can absorb — and the billable hours it frees can go back into the practice.
8–14 hrs
per attorney per week
Recovered from intake, drafting, follow-up — put back into the billable work that actually grew the practice.
20–40%
more consults
Same lead flow. Same ad spend. More consultations booked — answered by an AI that doesn’t sleep.
5pm → 9am
after-hours covered
The voicemails that used to die in the overnight queue are now triaged, texted back, and waiting for you at the desk.
Engagement
A three-step engagement. The third step is the product.
The build is what the brochure is about. The retainer is what makes it worth doing — because the regulatory landscape around generative AI in legal practice is moving fast, and the firm needs a person who stays current on its behalf.
- Step 01Week 1
Map
We sit in on a real week — calls, intake, drafting, follow-up — and write down exactly where billable hours are leaking. You see the full map before any code exists.
- Step 02Weeks 2–6
Build
We assemble the automations one at a time, in the order that pays for itself fastest. Each one ships with a written runbook your team can use without us in the room.
- Step 03Month 7 and onward
Stay on retainer
The build is the start, not the product. We stay on as your firm’s AI person — keeping automations healthy, adding new ones as the practice grows, and standing between you and the regulatory pressures moving through legal AI.
The retainer
A rounding error against your hourly rate.
A one-time setup fee, then a monthly retainer of $1,500–$3,000 for the firm’s dedicated AI person. The tool costs we pass through run $50–$100 per client per month — putting gross margin comfortably above 90%, against attorneys billing $200–$500 per hour.
FAQ
The questions partners actually ask.
Still uncertain? The short version: email me and we’ll spend thirty minutes finding out together.
Get in touch
One email is the entire entry point.
Tell me what kind of practice you run and what feels heaviest. The free audit is thirty minutes and costs nothing — after that we either start the map, or shake hands gracefully. Either is a fine outcome.
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